FAQ

FAQ

For the supply and installation of low maintenance decking, cladding and roofline products in Banbridge and Northern Ireland, get in touch with the team from Down PVC. 

Frequently asked questions

How experienced are Down PVC?
Down PVC has a management team with nearly 20 years' experience in PVC roofline installations. We have carried out roofline replacements to over 5000 homes.

What products do you use?
Our products are the best for quality, strength, colour fastness and durability. We are the exclusive Northern Ireland agents for Deeplas building products. These products have been fitted to Northern Ireland homes for over 25 years with no discoloration problems. 

What guarantees do you provide?
All our products and workmanship have a minimum 10 year guarantee, with white fascias & soffits extended to 20 years. 

Do you replace rotten timber?
We never cover over rotten timber. Our surveyor will check on inspection and our installers carry out a further inspection before any PVC is installed. We replace the wood with new treated timber to ensure that your PVC will last forever.

Do you address any felt problems?
Yes, with our eaves protection system all the eaves felt is protected for life and with our bird excluders it provides added protection to your roofline and gives our customers peace of mind.
What are your payment procedures? 
For roofline installations, its simple, no money is paid until work is complete and you are satisfied with the job. We do not require a deposit nor do you pay the fitters on completion. We will wait 2-3 days after completion and then complete the contract with your payment and issuing of guarantee. 

What areas do you cover?
For our roofline supply and/or installation we cover the whole of Northern Ireland and parts of Southern Ireland. For our Twinson range of decking and O wall cladding, and our hygiene internal wall cladding, we cover the whole of the North and South of Ireland.

How experienced are your installers?
All our installers are fully qualified joiners, who have also completed the Deeplas premium school of excellence. Through this training we can ensure our workmanship is of the highest standard. 

How long does it take from when I order?
Our normal lead time is 3-4 weeks from the date the order is confirmed. Sometimes this may be shorter, in the winter months, but we will try our best to meet your needs.

How long does a sales appointment last?
Normally 15-20 minutes. This includes surveying and measuring the job. Our salespeople will provide you with a written quotation and provide a detailed explanation on the work to be carried out. Our sales team are under no pressure to make a sale, so you will be at ease throughout the appointment.

Do you offer supply only?
Yes, we provide both supply only and a supply and fit service for all our products and also do renovation and new build projects.
Contact our team for more information Back: Home

If you are planning to install low maintenance decking in Banbridge, get in touch with Down PVC on
028 4062 8855
Share by: